Payment & Fees Policy

As a SoulMart Seller, you may be charged for using some of SoulMarts’ services. This Fees & Payments document explains your fees and taxes and how to pay them. SoulMarts’ fees are very simple and straightforward.

This policy is a part of our Terms of Use. By opening a SoulMart Shop, you’re agreeing to this policy and our Terms of Use.

  1. Types of Fees
  2. Fee Avoidance

1. Types of Fees

Sellers may be required to pay the following types of fees. Please note that all fees are listed exclusive of any value-added tax (VAT) that may apply.

Sellers may be required to pay the following types of fees. Please note that all fees are listed exclusive of any value-added tax (VAT) or similar taxes that may apply. It's important to note that all service fees, including prepaid fees, are non-refundable.

2. Transaction Fees

When you make a sale through SoulMart – the following fees will apply:

  • Marketplace fees 10% transaction fee of the price you display for each listing;
  • Payment Processing Fees A standard processing payment fee charged by PayPal/Credit Card as low as 2.9% + $0.30 (for domestic Canada transactions).

Once your order has been delivered and received by your buyer, you will receive the earnings from the sale in your Bank Account after 15 days when the order was marked as fulfilled. 

All SoulMarts-supported payment methods rely on third-party providers to process your transactions. These providers might charge extra fees, as well as enforce rules about what products you can sell using their service.

SoulMart values simplicity. We take care of the financial side of things (including credit card fees), provide you with a prepaid, pre-addressed shipping label for packages, and act as your customer support team for your sales. In other words, we provide a straightforward end-to-end platform for selling!

Taxes

Aside from the limited circumstances set out below, you are responsible for collecting and paying any taxes associated with using and making sales through SoulMart’s services.